Luna Palace is an all-suite hotel located on Gaviotas Beach in Mazatlan, Mexico. It caters particularly to American and Canadian couples seeking warmth and relaxation. The hotel features a relaxed atmosphere complemented by private balconies and a spacious swimming pool. Its location also allows easy access to local shops and entertainment.
Location
Situated in the prominent Zona Dorada, Luna Palace offers easy access to vibrant shops, restaurants, and nightlife. The serene setting at the northern edge of Gaviotas Beach ensures a tranquil experience, even during the busy summer season. Local attractions like Sea Shell City and the Mazatlan International Center are within a short drive, enhancing convenience for exploring the area.
Rooms
All 71 air-conditioned rooms include a fully equipped kitchenette with a refrigerator, microwave, and cooking utensils. Guests can enjoy private furnished balconies with views of the Sea of Cortez. Room decor features vibrant tropical colors and modern amenities such as flat-screen TVs and free Wi-Fi. Selected units offer additional comforts like alarm clocks and wake-up services.
Eat & Drink
The Eclipse Restaurant provides ocean views along with a menu of traditional Mexican and international dishes. A complimentary breakfast buffet features both hot and cold options for guests each morning. The Sunset Bar serves specialty cocktails, offering an inviting atmosphere for drinks at the end of the day. Room service is also available for added convenience.
Leisure & Business
The property boasts a large freeform pool complete with a swim-up bar and kiddy area featuring a waterfall and waterslide. Guests can access complimentary Wi-Fi throughout the hotel and enjoy various recreational amenities such as surfing and bodyboarding nearby. For families, babysitting and childcare services are available, making it suitable for guests traveling with children.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
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Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
quiet location
courteous service
outdated decor
lacked seating in the room
8.2/10
Great
Rooms
7.8
Location
8.5
Service
9.0
Dining
8.3
Guest reviews
8.2/10
based on 4 review
4.5/5
based on 1278 review
8.5
8.5/10based on 150 review
#6 of 115 hotels in Mazatlan based on Tripadvisor
Luke
United Kingdom,
January
2024
8.0/10
The hotel provided ample space with two beds in the room, perfect for my family. It was convenient to have one side for my husband, baby, and me, and the other for my teenage daughters. However, there were no chairs in the room, which could have been a handy addition.
Rooms
8.0
The rooms had plenty of space and were perfect for accommodating my family.
Service
9.0
The service staff, including the Social Manager, were always helpful and courteous, even assisting my husband with accessibility needs.
Location
7.0
The location was peaceful for strolls and near a shaded park. It was easily accessible by all modes of transportation. However, the area could benefit from updates and pest control.
Dining
8.0
The dining options looked appetizing, especially the morning selections with eggs. The hot dishes were excellent.
Facilities
8.0
The facilities were complete and satisfactory during my stay.
quiet location
outdated decor
Tony
United States of America,
January
2024
8.4/10
I had a temporary room until a larger one became available, but I was pleasantly surprised by the fantastic ocean view and ample space for my children. The room had enough beds to accommodate my family comfortably. The service was consistently helpful and friendly, going out of their way to assist me and even refunding me for an error with a day pass purchase. The location was ideal, with beautiful and uncrowded beaches nearby, perfect for enjoying the DJ music in a clean environment. However, there was a need for a better way to clean off sand before entering the hotel area.
Rooms
8.0
Despite the temporary nature of the room, it offered a great ocean view and plenty of space with enough beds for my children.
Service
9.0
The staff was always helpful and friendly throughout the entire complex, making my stay more pleasant.
Location
9.0
The location was fantastic, near Pueblo Bonito Mazatlan and Luna Palace, in the beautiful Mazatlan hospitality sector.
Dining
8.0
The morning dining experience was quite good with appetizing options, offering a super value breakfast.
Facilities
8.0
The facilities were modern and convenient, offering a comfortable stay despite undergoing construction work.
Great view
Ants in room
Samuel
United States of America,
August
2023
8.2/10
I had a wonderful stay at the hotel. The rooms offer a great view facing the ocean, although they are basic and could benefit from some upgrades. The service was fantastic, always helpful and friendly. The location was quiet and relaxing, perfect for a peaceful getaway. The dining options were excellent, with a complete and appetizing menu. Overall, a clean and comfortable hotel with friendly staff.
Rooms
7.0
The rooms have a great view facing the ocean and were ready for us upon arrival. They could use some upgrades but overall comfortable.
Service
9.0
The service was top-notch, with staff always willing to assist and being very friendly.
Location
8.0
The hotel's location is quiet and perfect for relaxation, with easy access to nearby amenities and transport options.
Dining
9.0
The dining experience was excellent with a complete and appetizing menu.
Facilities
8.0
The hotel offers a range of facilities that cater to guests' needs, enhancing the overall stay experience.
Nancy
United States of America,
May
2023
8.4/10
The hotel has some room for improvement with its facilities but offers clean, quiet rooms and fantastic service. The fantastic location near the beach and various amenities enhance the stay. Dining could be better, but overall a good value for the money.
Rooms
8.0
The room was nice, clean, and very quiet at night on the 8th floor, a suite arrangement saving us money by having the girls sleep in the living room.
Service
9.0
The service was fantastic; the staff was helpful and went over the basics efficiently. It's worth tipping them well for the excellent service they provide.
Location
10.0
The hotel's location is fantastic, starting with a relaxing beach walk towards the malécon and convenient access to Golden Zone, Walmart-like store, and the beautiful Mazatlan.
Dining
8.0
The dining options looked complete and appetizing with excellent breakfast choices. The value for money was satisfactory.
Facilities
7.0
Facilities were generally good, but they need some TLC to enhance the overall experience.
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