Luna Palace Mazatlan, Mazatlan

The hotel provided ample space with two beds in the room, perfect for my family. It was convenient to have one side for my husband, baby, and me, and the other for my teenage daughters. However, there were no chairs in the room, which could have been a handy addition.

I had a temporary room until a larger one became available, but I was pleasantly surprised by the fantastic ocean view and ample space for my children. The room had enough beds to accommodate my family comfortably. The service was consistently helpful and friendly, going out of their way to assist me and even refunding me for an error with a day pass purchase. The location was ideal, with beautiful and uncrowded beaches nearby, perfect for enjoying the DJ music in a clean environment. However, there was a need for a better way to clean off sand before entering the hotel area.

I had a wonderful stay at the hotel. The rooms offer a great view facing the ocean, although they are basic and could benefit from some upgrades. The service was fantastic, always helpful and friendly. The location was quiet and relaxing, perfect for a peaceful getaway. The dining options were excellent, with a complete and appetizing menu. Overall, a clean and comfortable hotel with friendly staff.

The hotel has some room for improvement with its facilities but offers clean, quiet rooms and fantastic service. The fantastic location near the beach and various amenities enhance the stay. Dining could be better, but overall a good value for the money.